Frequently Asked Questions
Everything you need to know about your sweet delivery.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your treats in a hurry.
Do you offer international shipping?
Currently, SoSweet ships to all 50 states within the US. We are working on expanding to international destinations very soon.
How do you ensure the freshness of the products?
All our confectionery is stored in temperature-controlled environments and shipped in airtight, food-grade packaging to ensure it arrives at your door perfectly fresh.
Can I return food items if I change my mind?
Due to health and safety regulations, we cannot accept returns on food products. However, if your order is damaged or incorrect, please contact us within 48 hours for a replacement.
Do you have options for specific dietary requirements?
Yes! We have dedicated sections for Vegan, Gluten-Free, and Sugar-Free sweets. Please check the product descriptions for full ingredient lists and allergen information.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.